Privacy Policy

Providing Utilities (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our gas and electric services.

Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Service address
  • Any other information submitted through contact forms, service requests, or inquiries

We may also collect non-personal information such as browser type, device information, IP address, and website usage data to help improve our website and services.

How We Use Your Information

The information we collect may be used to:

  • Provide, manage, and support gas and electric utility services
  • Respond to customer inquiries and service requests
  • Communicate important service updates, notices, or account-related information
  • Improve our website, services, and overall customer experience
  • Comply with legal, regulatory, and contractual obligations

Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

  • With trusted service providers who assist us in operating our business and delivering services
  • When required to comply with legal obligations, regulations, or government requests
  • To protect the rights, safety, and property of our customers, partners, or company

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or disclosure.

Your Privacy Rights

You may request to access, update, or delete your personal information by contacting us. We will review and respond to requests in accordance with applicable privacy laws and regulations.

Third-Party Links

Our website may contain links to third-party websites. Providing Utilities is not responsible for the privacy practices, content, or security of those external websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised effective date.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Providing Utilities
8 Thatcher St
Frankford, DE 19945
Email: cssupport@providingutilities.com
Phone: 888-221-2677